Our 'STORY BOX' is a large wooden keepsake box that is the perfect way to keep all those special keepsake items (include our YOUR STORY baby book) in a safe and beautiful place.
This product includes the cost of FREE SHIPPING.
If the text boxes don't show straight away (for you to give us your custom details), please wait a few seconds.
This listing allows you to customise the name and details on each box.
Please ensure you triple check all the details before pressing BUY NOW. We take no responsibility for any mistakes you make in spelling of information. We will put the EXACT writing/wording that you put, so please ensure its exactly how you want it to be.
NOTES can be left in the extra NOTES box. We will email if we need more clarity.
If you don't wish to include all the birth details, use the NOTES section to write what you want on that line instead (wording or quote etc)
No discounts available with these boxes due to their high product costs
Please include the apostrophe for the name, where you wish it to be. Otherwise we will make the decision.
If buying for 2 names, put the first name details in each box with a space and then the 2nd.
Sorry we are unable to show proofs of the artwork we create. As the artist, you trust our position and placement of each word.
Boxes can be made for 1 or 2 children. Please email if you wish to chat about adding more then 2 children to the box.
Each keepsake box is approx 38cm x 29cm and 14.5cm high
Each keepsake box comes with beautiful latch + hinge set.
DO NOT PURCHASE If you are looking for a 'perfect Chinese factory made box'. The boxes are very strong and beautiful. These boxes are hand made by ourselves and while beautifully made may have small imperfections like putty marks etc.
By proceeding with your order, you acknowledge that our handmade products may contain unique imperfections in the timber and laser work due to the natural nature of the product. This is not considered a fault, but rather a reflection of the unique natural beauty of the raw materials we use. If you would prefer a 'perfect' look, timber is not for you. We adore our natural product + look and hope you do too! Dark grain, knots, lines, etch burn and black marks are very normal parts of our products.
INFORMATION ABOUT DISCOUNTED 'FLAWED BOXES':
all boxes are structurally fine, its just small cosmetic flaws.
most customers will not notice the flaws unless looking closely. They are wonderful keepsake boxes to store and share.
flawed boxes have one or more of the following: darker putty marks covering nails, small indents or lines in the timber, slightly over-sand corners, discolour in the timber etc
Hello Fern offers FREE SHIPPING on orders within Australia and a flat rate of $10 for all New Zealand orders. Currently, we do not ship to any other countries.
WHEN WILL MY ORDER BE SENT OUT?
Orders with non-custom products only: 1-2 business days
Any order with a custom product: 1-3 weeks
WHERE ARE YOU BASED AND WHO DO YOU SHIP WITH?
Hello Fern is based in Central/North Queensland.
We use Australia Post to deliver our packages.
HOW WILL MY PACKAGE BE SENT?
Orders with discs, plaques, stickers, bookmarks, ornaments, or inkless print kits will be sent as a large letter with no tracking and will only be delivered to a letterbox or a PO box (no parcel collection or hand delivery to your front door).
All other orders will be sent as packages with tracking. You will be sent tracking details once your order has been despatched. Please check your junk folder for this email.
HOW LONG WILL IT TAKE FOR MY PACKAGE TO ARRIVE?
We wish we could hand-deliver every package, but once packages are handed to Australia Post, we have no control over the speed of your delivery.
No Tracking:Please allow 4-14 business days for your package to arrive.
With Tracking: Please allow 3-7 business days for your package to arrive.
Express Added: Please allow 1-4 business days for your package to arrive.
Hello Fern will not accept exchanges due to change of mind or for accidentally ordering the incorrect item.
Hello Fern will however endeavour to help clients in the rare case that your item is faulty.
Our products are natural wooden products; therefore no two products will look the same. There will be some imperfections in laser work due to to the natural nature of the product including dark grain with light etching, dark lines, knots, and varying colours in the timber. By purchasing, you acknowledge this and understand that no refunds or exchanges will be issued for a change of mind.
As the artists and designers of our products, we will design each item to the highest standard and in a way that best suits the product, font(s) and letters chosen for customisation.
We do not hold any responsibility for any spelling or grammatical errors given to us; however, if we are unsure, we will reach out to you via email. We ask that you please read descriptions carefully before purchasing.
Hello Fern is not responsible for the misuse of our products. Please supervise children at all times when using our products. Aside from the rattle, our products are not toys and are not suitable for children under the age of three.