My First Brush Set - CUSTOM

My First Brush Set - CUSTOM

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Regular price $52.00
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  • FREE Australian shipping
  • Australian designed + etched
  • Secure payments
Tax included.

My First Brush Set - CUSTOM

A beautiful set of 3 brushes suitable from birth, making the most perfect and unique gift or keepsake.

Specifications:

  • BRUSH ONE: soft goat hair bristle brush, suitable for newborns. Light beechwood in colour. 18cm x 7cm approx
  • BRUSH TWO: soft wooden bristle massage brush is a beautiful way to massage your little ones scalp. Light beechwood in colour. 18cm x 7cm approx. The small hole in the brush is not a flaw, it is to allow air to escape when massaging the scalp.
  • BRUSH THREE: wooden comb, more suited to toddlers or babies with hair. Helps release small knots softly with this wooden comb teeth. These differ in colour between each box. Sometimes light, sometimes darker. Approx 14.8cm x 4.3cm
  • BOX OR BAG: All brushes are presented in a beautiful box with MY FIRST BRUSH SET etched on top or our handmade cotton bag with wooden tag.
  • FONT: Please ensure you select which font you would like and write child's name in the box provided above. Longer names are fine to have on our brushes, but please be aware that it may mean the font is slightly smaller to allow them to fit. As the artist, you trust us to make the best choices for each design.

LOOKING FOR SOMETHING NON CUSTOM?: Please see our other listing to have a brush set without any etching

*By proceeding with your order, you acknowledge that products may contain unique imperfections in the and laser work due to the nature of the product. This is not considered a fault, but rather a reflection of the unique natural beauty of the materials we use. You agree and understand that each piece may look different including (but not limited to) the wood grain, etch depth, and colouring (you may see small black or yellow marks), which is what makes it so unique.

* By ordering, you acknowledge you have clicked on and read the ‘Shipping + FAQs’ tab including safety instructions.

Hello Fern offers FREE SHIPPING on orders within Australia and a flat rate of $10 for all New Zealand orders. Currently, we do not ship to any other countries.

WHEN WILL MY ORDER BE SENT OUT? 

  • Orders with non-custom products only: 1-2 business days
  • Any order with a custom product: 1-3 weeks

WHERE ARE YOU BASED AND WHO DO YOU SHIP WITH?

  • Hello Fern is based in Central/North Queensland.
  • We use Australia Post to deliver our packages. 

HOW WILL MY PACKAGE BE SENT?

  • Orders with discs, plaques, stickers, bookmarks, ornaments, bracelets, keyrings, or inkless print kits will be sent as a large letter with no tracking and will only be delivered to a letterbox or a PO box (no parcel locker or hand delivery to your front door).

  • All other orders will be sent as packages with tracking. You will be sent tracking details once your order has been despatched. Please check your junk folder for this email.

HOW LONG WILL IT TAKE FOR MY PACKAGE TO ARRIVE?

We wish we could hand-deliver every package, but once packages are handed to Australia Post, we have no control over the speed of your delivery. 

  • No Tracking: Please allow 4-14 business days for your package to arrive.
  • With Tracking: Please allow 3-7 business days for your package to arrive.
  • Express Added: Please allow 1-4 business days for your package to arrive.

EXCHANGES 

Hello Fern will not accept exchanges due to change of mind or for accidentally ordering the incorrect item.

Hello Fern will however endeavour to help clients in the rare case that your item is faulty.

Our products are natural wooden products; therefore no two products will look the same. There will be some imperfections in laser work due to to the natural nature of the product including dark grain with light etching, dark lines, knots, and varying colours in the timber. By purchasing, you acknowledge this and understand that no refunds or exchanges will be issued for a change of mind.

PERSONALISATION

As the artists and designers of our products, we will design each item to the highest standard and in a way that best suits the product, font(s) and letters chosen for customisation.

We do not hold any responsibility for any spelling or grammatical errors given to us; however, if we are unsure, we will reach out to you via email. We ask that you please read descriptions carefully before purchasing.

SAFETY

Hello Fern is not responsible for the misuse of our products. Please supervise children at all times when using our products. Aside from the rattle, our products are not toys and are not suitable for children under the age of three.

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